PRIVACY POLICY

Jam Optical

Effective Date: February 10th, 2026

Jam Optical (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our store, use our services, or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Insurance information

  • Prescription details

  • Payment information

Health Information

  • Eye exam results

  • Vision prescriptions

  • Other information related to your eye care and optical services

Website Information (if applicable)

  • IP address

  • Browser type

  • Pages visited

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide eye care and optical services

  • Process payments and insurance claims

  • Schedule appointments

  • Communicate with you about your care, orders, or promotions

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Insurance providers

  • Optical labs and suppliers

  • Payment processors

  • Service providers who help operate our business

  • Government or regulatory authorities when required by law

All third parties are required to keep your information confidential.

4. Protection of Your Information

We take reasonable administrative, technical, and physical measures to protect your personal and health information from unauthorized access, loss, misuse, or disclosure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (where legally permitted)

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

6. Cookies and Website Tracking

If our website uses cookies, they help us improve functionality and understand how visitors use our site. You can disable cookies through your browser settings, though some features may not work properly.

7. Children’s Privacy

Jam Optical does not knowingly collect personal information from children without parental or guardian consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Jam Optical
680 Truman Pkwy, Hyde Park, MA 02136
617-272-3212
jamoptical8@gmail.com